Shipping policy
Shipping & Handling Policy
At Bourne International, Inc., we are committed to providing efficient and reliable shipping services to meet the needs of our customers. Please review the details of our shipping and handling processes below.
Handling Time
- Orders typically require 3-5 business days for processing and fulfillment before shipment.
- Processing times may vary based on order size, product availability, and seasonal demand.
Shipping Methods & Estimated Transit Times
We offer multiple shipping options based on order type and destination:
- Direct Container Shipments – Estimated transit time: 45-60 days
- LTL (Less-Than-Truckload) Palletized Delivery – Estimated transit time: 2 weeks
- Truckload Shipments – Estimated transit time: 1 week
- White Glove Delivery – Estimated transit time: 2-3 weeks
- Small Parcel Shipments – Shipped via UPS, FedEx, and USPS. Transit times vary based on carrier and destination.
Processing & Order Fulfillment
- Once an order is processed (typically within 3-5 business days), it is prepared for shipment based on the selected shipping method.
- Customers will receive tracking information once an order has been shipped.
Custom Quotes & Special Requests
For specialized shipping needs, large-volume orders, or expedited delivery, please contact us for a custom shipping quote tailored to your specific requirements.
For any questions regarding your order or shipping, reach out to our team at conner@bourneinternational.com